What We Offer
Individual Business Coaching
Looking for a pragmatic, business-oriented coach? Someone who can listen to your challenges, thoughts and ideas to help you find real solutions and make the right changes for your company? Ingenium Performance's C-IQ (Conversational Intelligence Certified) approach helps you as a leader think through what's happening in the business, how you lead, how you are handling your choices.
Does your team REALLY know how to communicate with your clients?
Help your customer-facing team members enhance their conversation skills and better focus on client needs. From understanding what motivates customers, how to connect with them to understand and meet their needs ,through to how to handle an upset customer, we provide practical skills to set your team up for communication success. Workshops are built to suit you, and can be delivered face-to-face or in virtual format.
Strong leadership demands strong skills
Today's business environment requires leadership and communication to foster the right culture and create strong team engagement, driving better results. Do your people leaders know how to build trust with their teams? Provide effective feedback? Set performance expectations to create clarity? Manage change effectively? Can they manage their own emotions in challenging situations? What about the service environment?
What leaders say and do creates company culture, which affects your clients. We can help you and your team to consider it all.
Workshops are built to suit you, and can be delivered face-to-face or in virtual format.